The Bestseller She Wrote- book review

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I have read some (not all) of Ravi Subramanian’s books, and I have liked them. Often revolving around the ‘Banking’ sector, his books have a good sense of thrill and suspense to them. The author’s personal experience in the domain also adds a flavor to reading-one can feel an insight into the real business world through his books.

Ravi’s latest book- “The bestseller she wrote” features a bank too – but only in its backdrop. Straying away from his forte, the author has attempted to intersperse romance and relationships with a thriller like story and has managed to do a commendable job given the first attempt of this nature.

Beginning on a slow note with several scenes featuring the protagonists- Aditya and Shreya, the book picks up pace and ends rather in a cliché like twist! Let’s take a brief look into the characters of this plot before delving into the review!

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Discovering oneself- Part 1 – UNC

One from the travel blog!

Traveller's Scratchpad

The last 2 years have been immensely interesting; I have been fortunate enough to meet new people from around the world, make valuable friends, widen my perspective of life, and be able to embrace ideas that differ from my own, with grace- sometimes even adopting them! Every individual is like a snowflake- unique and beautiful, and I never been able to feel that more than now.

7 countries- over 20 new destinations- all in the year 2015. I feel greedier than ever too.

Will 2016 be as fabulous, or better than 2015? I do not know, but I sure hope it is- in its own way…

I remember my very first solo trip to a foreign country in 2014- the USA (I had travelled to Nepal earlier, but, that was with the family). I had put on a bold face, but deep within, I had my fears.

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Dear Etihad- are you listening?

Dear Etihad,

I had my tickets booked from Madrid to Chennai on December 7th 2015- operated by your airlines. However, due to heavy rains in Chennai, you cancelled all your flights without sending an email to some of your travellers! I was one of them.

Incidentally, I had called your customer care on Dec 6th to verify my baggage allowance that led to my discovering about the cancelled flight! What a nightmare it was after that! You wouldn’t know. So, let me explain…

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Dear SpiceJet- what’s wrong with you?

Edit 1: I have presented a “back of the paper” customer value analysis (based on net present value analysis) for SpiceJet to understand the impact of a dissatisfied customer. Of course, values are rough and a little over simplified, but, serve as an anchor.

I felt it important to present this analysis in the wake of a conversation (13th Dec 2015) with a SpiceJet customer care representative. Please find the excel sheet attached to this post!

Analysis SpiceJet

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Dear SpiceJet,

Only today I came across the news on your payment defaults to AAI; bad news alright. I am not sure what led to your payment defaults, but, I wouldn’t be surprised if bad customer service is the one that is letting you down in your business (amongst all other reasons such as oil prices etc.).

I am disappointed with your company, and I will describe why:

Recently, I flew with SpiceJet from Kochi to Chennai on Dec 8, 2015 (N87LUZ- SG 606  KOCHI (COK)  TO  CHENNAI (MAA)).

Chennai, as you might know, is affected by a natural calamity (floods!) that led to severe damages in its infrastructure. Not just the residents, but, some travellers were also victims of this calamity, suffering from last-minute flight cancellations etc.; I was one too.

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The Traveller’s Notebook- Bangkok

It has been an interesting “2 weeks” here at Bangkok (pretty much as a lone traveler)!

I never thought I would make it here, alive – especially after those excruciating days of shuttling between the Spanish and the Thai embassies in DC (long enough for another blog post).

But I did. And boy! Am I glad?

Bangkok the city

Bangkok is a wonderful city- full of life. It is easy to move around this place which boasts of a well- connected transportation system- Skytrain, metros, taxis (pink ones feel cheaper than the green ones), tuk-tuks (costlier than the taxis- akin to autorickshaws in India) and of course, the motorbikes.

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Snippets of happiness

Happiness is when I experience emotions and experiences for the first time, and then, again and again :-)

Do you remember the first time when you saw snow? Those white angels falling on earth and covering all things around you with a white velvety blanket?

I do. And it made me smile.

Do you remember the first time when you made money, and dropped it in your piggy bank (hearing the clanking sound)?

I do, and it made my face light up with glee.

Do you remember the first time your loved ones surprised you with a visit?

I do, and it made me happy.

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