Experiences with Customer Care-A conversation

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P.S:

The conversation is a very close replication of an ‘actual’ conversation. The ‘Travelsitedotcom’ is the Indian based travel planning site Goibibo.com

‘The 2 months – no parcel’ is a slight exaggeration at the time of writing this, but given the fact that I haven’t received an update from them, I’m sure this will cease to be an exaggeration soon.

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